Our Repair Process
Drop Off Your Instrument
Bring your instrument to our shop or have one of our reps pickup at your child's school.
Get a quote
We will assess the repairs needed and get an estimate before we begin work.
You Approve
Get notified by email, text or phone call with your repair estimate.
Repair Is Completed
Our technicians typically take 1 - 2 weeks in most cases for instrument repair. Loaners available for woodwinds and brass winds.
Pick Up & Pay / Delivery
Pay when you pickup your instrument at our store. For schools, pay over the phone or online and get your instrument delivered to your school.
Our Repair Guarantee
2-Week Warranty on All Setups & Repairs
Satisfaction Guaranteed
We stand behind our work. If you're not completely satisfied, we'll make it right.
Quality Parts Only
We use only high-quality, industry-standard parts for all repairs and setups.
Expert Technicians
All work is performed by experienced technicians with years of expertise.
Easy Returns
If issues arise within the warranty period, bring your instrument back for a free re-service.
Warranty Coverage
Warranty covers the same issue repaired, not new damage or unrelated problems.